Otelic Logo

How Do Logs Assist in Root Cause Analysis?

Logs capture the key events in your app, like errors, database queries, or API calls. They provide a detailed view of what happened and when, helping you identify the root cause of an issue faster. With the right tools, logs become your go-to resource for debugging.

1. Logs Are Snapshots of App Behavior

Logs are like a timeline for your app. They show specific events, like when a request was made or an error occurred, making it easier to trace what led to an issue.

1console.error("#202516134056103 Database connection failed", { userId: 123, timestamp: Date.now() });

2. Best Practises to Identifying Errors Quickly

Logs highlight errors with detailed messages and stack traces. Instead of guessing, you get clear information about what failed and why.

Log error details like message and stack trace.
Log timestamp to track when the error occurred.
Log unique identifiers to easily find same logs over-time and easily jump to code line where log was emitted

3. Context Matters: Logs Provide Metadata

Metadata in logs, like user IDs or API response times, gives you the full context. This helps you recreate the scenario and find the cause.

1console.log("#20251613411992 API response", { endpoint: "/users", duration: 120 });

4. Combining Logs with Traces

Traces show the flow of events, while logs provide the details. Otelic.com lets you switch between traces and related logs, connecting the big picture to the small details.

View traces for slow or failed requests.
Jump to related logs for detailed error information.

5. The Role of Centralized Logging

Searching logs across multiple servers is time-consuming. Otelic.com centralizes logs, so you can find what you need in seconds, without SSH access.

No need to SSH into individual servers.
Fast and powerful search capabilities.
All logs in one place.
Log insights over-time & alerts for automated reactions

For support, contact us at support@otelic.com

© 2024 Otelic.com - All Rights Reserved.