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How to Use Alerts and Webhooks in Otelic.com?

Alerts and webhooks in Otelic.com give you powerful tools to stay proactive about your app’s performance and issues. With Otelic, you can create alerts based on logs and traces, set custom thresholds, and send notifications to your preferred systems. Here’s why this is a game-changer for developers and businesses:

1. Customizable Webhook Destinations

Otelic allows you to set up custom webhook destinations for your alerts. You can configure HTTP methods, headers, and payloads with placeholders for dynamic data. This flexibility enables seamless integration with tools like Slack or your custom dashboards.

Otelic webhook edit

2. Trigger Alerts Based on Logs and Traces

With Otelic, you can set conditions for alerts to trigger. For example:

Set thresholds for logs or traces counts (e.g., 1-100).
Define a time window (e.g., 1-60 minutes).
Choose to track logs, traces, or both.

For instance, you can configure an alert to trigger if fewer than 3 logs are ingested in the past 15 minutes, indicating a possible outage.

Otelic alert edit view

3. Simple Configuration UI

Otelic’s UI is designed for ease of use. You can easily:

Add filters to customize logs and traces included in alerts.
Set multiple destinations for alerts.
Adjust trigger frequencies to prevent alert fatigue.

4. View and Debug Alert Call Logs

Otelic keeps a detailed log of webhook calls for every alert. You can:

View the payload, including headers and body content.
Inspect responses for debugging or auditing.

This transparency helps you identify and resolve configuration issues quickly.

Otelic webhook call logs

5. Proactive Monitoring and Fast Incident Response

With Otelic, you can monitor for anomalies and notify your team or external systems instantly. Alerts based on logs and traces ensure you catch issues before they escalate, reducing downtime and improving reliability.

For support, contact us at support@otelic.com

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